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广州彦晨科技有限公司科技化服务业务流程外包(ITES-BPO)生命周期过程对标结果声明

发布日期： 2025年07月02

我司承诺科技化服务业务流程外包(ITES-BPO)生命周期过程执行的GB/T 42749.1-2023(信息技术 IT赋能服务业务过程外包（ITES-BPO）生存周期过程第1部分：过程参考模型（PRM）)标准，其Strategic enablement processes,Transition in processes,Solution processes,Relationship processes，分别达到或优于信息技术. 科技化服务业务流程外包(ITES-BPO)生命周期过程. 第1部分: 过程参考模型(PRM)(ISO/IEC 30105-1-2016),相应指标要求，对标结果见附表。

企业执行GB/T 42749.1-2023规定的内容符合国家有关法律法规、强制性标准及相关产业政策的要求，并在企业标准信息公共服务平台公开。我司对公开信息的真实性、准确性、合法性负责。

广州彦晨科技有限公司
2025年07月02日

对标标准：信息技术. 科技化服务业务流程外包(ITES-BPO)生命周期过程. 第1部分: 过程参考模型(PRM)(ISO/IEC 30105-1-2016)
关键指标名称	对标标准指标值	企业执行标准的指标值	比对结果	实验/评价方法标准
Strategic enablement processes	include strategic direction and review of the business performance against plan for the service provider organization and Innovation process to bring in breakthrough changes.	include strategic direction and review of the business performance against plan for the service provider organization and Innovation process to bring in breakthrough changes.	达到	There are two processes under this category: a) SEN1: Strategic planning and direction setting; b) SEN2: Innovation management.
Transition in processes	cover the movement of business process delivery from the customer to the service provider, establishing the required management, people and infrastructure capability, and concluding with piloting the transitioned service.	cover the movement of business process delivery from the customer to the service provider, establishing the required management, people and infrastructure capability, and concluding with piloting the transitioned service.	达到	There are six processes under this category: a) TRN1: People mobilization; b) TRN2: Infrastructure set up — technology; c) TRN3: Infrastructure set up — non-technology; d) TRN4: Knowledge transfer; e) TRN5: Service delivery planning; f) TRN6: Pilot implementation.
Solution processes	include details on how the ITES-BPO solution is envisaged and the contract developed and managed.	include details on how the ITES-BPO solution is envisaged and the contract developed and managed.	达到	There are two processes under this category: a) SLN1: Solution development; b) SLN2: Contract lifecycle management.
Relationship processes	cover the relationship of the service provider with the customer and the suppliers.	cover the relationship of the service provider with the customer and the suppliers.	达到	There are two processes under this category: a) RLS1: Customer relations management; b) RLS2: Supplier management.

企业基本信息
单位名称	广州彦晨科技有限公司	法定代表人	吴家豪
统一社会信用代码	91440112MAD3R9BQ8E	联系人	邱海菲
注册地址	广州市黄埔区科丰路81号1013房	联系电话

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